FAQ

Yes, we welcome sample order for quality check. Mixed samples are also acceptable.

Il n'y a pas de MOQ pour les projets OEM, si vous voulez concevoir, nous offrirons MOQ en fonction de la valeur

Si vous utilisez une marque célèbre, la vie est finie 10 années. Si vous utilisez des matériaux ordinaires, la vie est autour 3-5 années.

We often use Samsung, Osram, Philips, Cree, Seoul, Luminus, Epistar, Sanan. All led chips are 100% original.

1-3 jours ouvrables pour la commande d'échantillon, autour 30 jours pour les commandes de production en série (basé sur différentes quantités).

We can ship goods to you by DHL, Fedex, UPS, by Air, by Sea, by train, etc.. You can also arrange the transport by yourself. Normalement, if you choose express, the delivery time is 3-5days. If you choose by air, the delivery time is 2-4days. If you choose by sea or by train, the delivery time is around 25-35days.

Yes, our robust R&D team and Design department offer OEM design services for you.

Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

We have strict quality control system. Our factory has been approved ISO9001. All production step are followed with the production requirements.

If there are any problems with our components(except design problem or client’s problem), we will definitely help our clients to solve them.
D'abord, for small quantities of defective goods, we will resend good products; For high value and large quantities, we offer 1-year free warranty. If the problem is with our components, we will bear all the losses, including shipping cost, tax, labor fee and other costs.
Deuxième, if our clients can repair goods at their local place, we will reach agreement with them and pay compensation for them.

T/T, L/C, Western union, Paypal, Entiercement, Carte de crédit, etc..