FAQ

Yes, we welcome sample order for quality check. Mixed samples are also acceptable.

There is no MOQ for OEM projects, if you want to design, we will offer MOQ according to the value

If you use famous brand, the lifetime is over 10 années. If you use regular materials, the lifetime is around 3-5 années.

We often use Samsung, Osram, Philips, Cree, Seoul, Luminus, Epistar, Sanan. All led chips are 100% original.

1-3 business days for sample order, around 30 days for mass production orders (based on different quantities).

We can ship goods to you by DHL, Fedex, UPS, by Air, by Sea, by train, etc.. You can also arrange the transport by yourself. Normally, if you choose express, the delivery time is 3-5days. If you choose by air, the delivery time is 2-4days. If you choose by sea or by train, the delivery time is around 25-35days.

Yes, our robust R&D team and Design department offer OEM design services for you.

Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

We have strict quality control system. Our factory has been approved ISO9001. All production step are followed with the production requirements.

If there are any problems with our components(except design problem or client’s problem), we will definitely help our clients to solve them.
D'abord, for small quantities of defective goods, we will resend good products; For high value and large quantities, we offer 1-year free warranty. If the problem is with our components, we will bear all the losses, including shipping cost, tax, labor fee and other costs.
Deuxième, if our clients can repair goods at their local place, we will reach agreement with them and pay compensation for them.

T/T, L/C, Western Union, Paypal, Escrow, Credit Card, etc..